Alaska Airlines PHX Terminal – Phoenix Sky Harbor International Airport

All a traveler wishes is to have a relaxed and stress-free Air travel experience. To get that, you need to have all the information regarding your terminal especially if you’re a traveler with Alaska Airlines PHX Terminal. Lastly, understanding the terminal location will allow you to get around appropriately without rushing and feeling frustrated. The layout of the terminal allows you to plan your arrival time so you have ample time for a thorough security check before your flight and potential time between arriving at your gate to get to your flight.  The Alaska Airlines of Phoenix Sky Harbor International Airport terminal PHX offers a multitude of services to facilitate your travel experience, such as ATMs, currency exchange, cafés, and even business communities. 

Alaska Airlines Phoenix Sky Harbor International  Airport Details

Alaska Airlines operates from Terminal 3 at Phoenix Sky Harbor International International Airport PHX. 

Services and facilities offered by Alaska Airlines PHX Terminal

At the airport Office of Alaska Airlines PHX Terminal, you can enjoy the following services/amenities:  

Make a reservation

Passengers needing ticket booking assistance can work with staff at the Alaska Air terminal office at Phoenix Sky Harbor Airport. They are trained to create an itinerary that best matches all passenger’s specific needs for flights. Thereafter, ticket reservations can be made by travelers on their own via the airline website and mobile app. Visit Terminal 3 at PHX for flight booking and cancellations. 

Manage Your Booking

If needed, passengers traveling on Alaska Air  Phoenix Sky Harbor PHX terminal can request assistance from the team at the terminal. They are more than willing to assist you with booking changes. Or trip information and add or remove any related upgrades, amenities, and services. However, passengers have the option to manage their booking via the “Manage” section available through the Alaska Air mobile app or website on their own. 

What’s the Baggage Allowance

Any checked bag fees must be paid for separately on the airline’s website or mobile app or in-person during check-in. At the airport, for example, at the Alaska Airlines designated terminal or on the airline’s website or app itself. Additionally, if flying on Alaska Airlines, flights 5000-5249 (operated by Qantas Airlines), 5526-5549 (Air Tahiti Nui), or 5700-5899 or 5900-5999 (operated by Qatar Airlines) bag policies may be different based on the operating majority carrier policy detailed by Alaska Airlines. For more detailed information, there will also be Alaska Airlines staff at the Alaska Air terminal in Phoenix Sky Harbor checking. All other bags, that are not checked in on-site, or you can find the detailed information on your operating airline websites. 

Policy for Refunds and Cancellations  

Alaska Airlines will not process refunds or cancellation requests for tickets purchased through a travel agent, travel agency, or 3rd party travel site at the Phoenix Sky Harbor Terminal. First, the request must meet the requirements established in the Alaska Air Cancellation Policy before Alaska Airlines processes any refund or cancellation conversions.

Travel Services for Pet 

Passengers can book pet travel services with Alaska Air, which is subject to Alaska Air’s Pet Policy and availability. You can conduct pet companion travel bookings at the Alaska Airlines Phoenix Sky Harbor Airport terminal or by calling 1-800-252-7522. You can carry small pets or animal companions in an approved kennel or carrier inside the passenger cabin with you. However, you must transport large pets or animal companions in the aircraft’s hold.

Baggage that is lost, delayed, or damaged 

Airline representatives at the Alaska Phoenix Sky Harbor terminal PHX should be notified at once regarding delayed lost or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours. Further details can be obtained about lost bags by calling the Central Baggage Service Office at 1-877-815-8253, from 6:00 A.M. and 10:00 P.M. (Pacific Standard Time). Reimbursements may be made and are subject to Alaska Airlines Baggage Policy. 

Registering Or Check-in 

Alaska Air travelers can check in online via the “online check-in” feature on the airline’s website / mobile app (available 24 hours before flight time). Or in person at the Alaska Air terminal at Phoenix Sky Harbor PHX.  International flights must check-in at least 1 hour before scheduled flight departure time and domestic flights must check-in at least 40 minutes prior to scheduled flight departure time. 

Services for Special Assistance

Alaska Airlines travelers will be able to request special assistance services at the time of the ticket being booked (with the assistance of a Travel Associate) via the airline’s “Fly for All” app or you can call 1-800-503-0101. There are alternatives in the facility to request special assistance on the day of travel. Via onsite features at the Alaska Air Phoenix Sky Harbor terminal based on the unit provision of special assistance.

Wifi on Board

Most aircraft in the Alaska Air fleet are Wifi enabled, passengers may have the option to use either fast-streaming satellite. Wifi or basic Wifi by purchasing Wifi packs (starting at $8.00). Wifi packs may either be purchased via the airline’s website / mobile app or when the passengers are at. The Alaska Airlines Phoenix Sky Harbor terminal whilst checking in. 

Phoenix Sky Harbor Airport Car Rental 

You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You may ask the airline representatives at the Alaska Air terminal at Phoenix Sky Harbor or the airport representative for directions. You will surely get assistance from them and comfortably reach your spot. 

Phoenix Sky Harbor Airport Parking

There are multiple on-airport parking options available for every driving person to the airport. You can also find off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website. For guidance, you may ask an associate at the Alaska Airlines Phoenix Sky Harbor terminal or ask the airport representative. 

Services & Amenities at Phoenix Sky Harbor Airport

Phoenix Sky Harbor Airport offers a wealth of services and amenities to enhance the airport journey experience for each traveler passing through.

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Shopping 
• Food & Beverage 
• Beauty & Spa 

Requests for help can be made with the staff at the airport or the visible crew in the terminal for Alaska Airlines PHX Terminal. 

Phoenix Sky Harbor International Airport (PHX) Terminal Map and Guide

FAQs.