Air India DED Terminal – Jolly Grant Airport

It can be an intimidating experience to arrive at a new airport, not knowing where you need to go. Should I go left or right? If you’re running late to the gate, you would be concerned that you will miss a flight, or even worse, you might panic at the airport. Understanding key information about the Air India DED can give you the peace of mind you need for a successful journey.  

Air India operates from Terminal 1 Jolly Grant Airport. The layout of the terminal allows you to plan your arrival time so you have ample time for a thorough security check before your flight and potential time between arriving at your gate to get to your flight.  The Air India Jolly Grant Airport offers a multitude of services to facilitate your travel experiences, such as ATMs, currency exchange, cafés, lounges, and even business communities. Continue scrolling through this detailed guide to fully prepare for a trip! 

Air India Jolly Grant Airport Details

Air India operates from Terminal 1 at Jolly Grant Airport. 

Services Provided By Air India at Jolly Grant Airport Terminal DED 

At the airport Office of Jolly Grant International DED Terminal,  you can enjoy the following services/amenities:  

The Customer Care section of Air India Airlines DED Terminal assists with the following Requests.

For passengers at the Air India DED terminal, there are various amenities avaialbe to easy through the air travel procedure. 

Make a reservation

Passengers needing ticket booking assistance can work with staff at the Air India terminal office at Jolly Grant Airport. Travelers can create itineraries that best match their specific needs for flights, which are then trained to optimize for all passengers. Subsequently, they can make their own ticket reservations.

Manage Your Booking

If the passengers need, when traveling with Air India DED terminal can request assistance from the team at the terminal. They are more than willing to assist you with booking, cancellation, changes, or any trip-related information that you will need and add or remove any related upgrades, amenities, and services.

However, passengers have the option to manage their booking via the “Manage” section available through the Air India mobile app or website on their own. 

What’s the Baggage Allowance

Any checked bag fees must be paid for separately on the airline’s website or mobile app or in-person during check-in at the airport. For further information. There will also be Air India staff at the Air India terminal in Jolly Grant Airport DED checking all other bags not checked-in – that you may either find out on-site, or you may find the detailed information on your operating airline websites. 

Policy for Cancellations and Refunds  

At the Air India DED Terminal, we do not process requests for cancellations or refunds related to tickets purchased through travel agents, travel agencies, or third-party travel websites.

Pet Travel Services  

Air India can offer pet travel services to passengers with the restrictions of Air India’s pet policy and subject to availability. The booking of a pet companion travel service may be completed at the Air India Jolly Grant Airport or by calling 650-821-8830.  Small pets or animal companions can be carried in an approved kennel or carrier inside the passenger cabin with you, while large pets or animal companions must be transported, otherwise, in the aircraft’s hold.

Baggage that is lost, delayed, or damaged 

Airline representatives at the DED terminal should be notified at once regarding delayed lost or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours. Further details can be obtained about lost bags by calling the Central Baggage Service Office at 800-223-7776, from 6:00 A.M. and 10:00 P.M. (Pacific Standard Time). Reimbursements may be made and are subject to Air India Baggage Policy. 

Registering Or Check-in 

Air India travelers can check in online via the “online check-in” feature on the airline’s website / mobile app (available 24 hours before flight time) or in person at the Air India terminal at Jolly Grant Airport.  International flights must check-in at least 1 hour before scheduled flight departure time and domestic flights must check-in at least 40 minutes prior to scheduled flight departure time. 

Services for Special Assistance at Air India DED terminal

Travelers on Air India can request special assistance services when booking their tickets through the “Fly for All” app or by calling 650-821-8830. There are on-site methods available to arrange for personalized assistance if needed on your day of travel, in accordance with the unit’s ability to provide personal assistance at the DED terminal. You can also contact the representative at the Air India DED terminal for assistance and direction. 

Wifi on Board

Air India DED terminal does have complimentary Wifi. Passengers can use either fast-streaming satellite Wifi or basic Wifi on most aircraft in the Air India fleet by purchasing Wifi packs.

Lounge at the DED Jolly Grant Airport 

An Air India Airport Lounge is available at Jolly Grant Airport. Furthermore, an Air India member with Oneworld will have access to various other airlines’ airport lounges.

• Air India Lounge is located in Terminal 1. 

For assistance, please connect with the Air India DED terminal team. 

Jolly Grant Airport Car Rental 

You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You may ask the airline representatives at the Air India terminal at Jolly Grant Airport or the airport representative for directions. You will surely get assistance from them and comfortably reach your spot. 

Jolly Grant Airport DED Airport Parking

There are multiple on-airport parking options available for every driving person to the airport; you can also find off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website. For guidance, you may ask an associate at the Air India Jolly Grant Airport DED terminal or ask the airport representative. 

Services & Amenities at Jolly Grant Airport

Jolly Grant Airport offers a wealth of services and amenities to enhance the airport journey experience for each traveler passing through.

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Shopping 
• Food & Beverage 
• Beauty & Spa 

The staff at the airport and the visible crew in the terminal can help with requests for Air India DED terminal assistance. 

List of All Alaska Airlines Terminals.

Jolly Grant Airport Map(DED) Terminal Map and Guide

FAQs