Alaska Airlines RNO Terminal – Reno-Tahoe International Airport

Alaska Airlines RNO Terminal has answers to all your inquiries concerning flight bookings, cancellations, and changing flights. This article focuses on providing you with information specifically related to services in Alaska Airlines RNO Terminal. This should help you prepare for the service you would like in the future or now while you are traveling with Alaska Airlines. This guide includes information on Alaska Airlines flights arriving and departing from Reno-Tahoe International Airport. The layout of the terminal allows you to plan your arrival time so you have ample time for a thorough security check before your flight and potential time between arriving at your gate to get to your flight.  

Alaska Airlines Reno-Tahoe International Airport Details

Alaska Airlines operates from Terminal 1 at Reno-Tahoe International Airport RNO. 

Services and facilities offered by Alaska Airlines RNO Terminal

At the airport Office of Alaska Airlines RNO Terminal,  you can enjoy the following services/amenities:  

List of All Alaska Airlines Terminals.

Make a reservation

Passengers needing ticket booking assistance can work with staff at the Alaska Air terminal office at Reno-Tahoe International Airport. Each passenger’s specific flight needs are catered to by the travel agents as they create itineraries. Travelers can make ticket reservations directly on the airline website and mobile app after that. Visit Terminal 1 at RNO for flight booking and cancellations. 

Manage Your Booking

If needed, passengers traveling on Alaska Air  Reno-Tahoe International Airport RNO terminal can request assistance from the team at the terminal. They are more than willing to assist you with booking changes or trip information and add or remove any related upgrades, amenities, and services. However, passengers have the option to manage their booking via the “Manage” section available through the Alaska Air mobile app or website on their own. 

What’s the Baggage Allowance

Any checked bag fees must be paid for separately on the airline’s website or mobile app or in-person during check-in at the airport. For example, at the Alaska Airlines designated terminal or on the airline’s website or app itself. For more detailed information on baggage allowance. At Alaska Air terminal in Reno-Tahoe International Airport, Alaska Airlines staff will check all unchecked bags. Or you can find the detailed information on your operating airline websites. 

Policy for Refunds and Cancellations  

Refunds or cancellation requests associated with tickets purchased through a travel agent, travel agency, or 3rd party travel site will not be processed at the Alaska Airline Reno-Tahoe International Airport RNO Terminal. The request must meet the requirements established in the Alaska Air Cancellation Policy before any refund or cancellation conversions are processed.

Travel Services for Pet 

Passengers with dogs as service animals are allowed to travel with them on Alaska Airlines, given that the necessary documentation is submitted. Pets are allowed in passenger cabins as well as excess baggage with the airline. When traveling with a pet, you will be charged a fee of $100 for each way in which you and your pet travel in the cabin, and $150 for your pet’s baggage (compartment). At the Alaska Airlines Reno-Tahoe International Airport RNO terminal, you can conduct pet companion travel bookings or call 1-800-252-7522 to do so.

Baggage that is lost, delayed, or damaged 

Airline representatives at the Alaska Reno-Tahoe International Airport RNO terminal should be notified at once regarding delayed lost or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours. You can obtain further details about lost bags by calling the Central Baggage Service Office at 1-877-815-8253 between 6:00 A.M. and 10:00 P.M. (Pacific Standard Time). Alaska Airlines may make and subject reimbursements to its Baggage Policy. 

Registering Or Check-in 

Alaska Air travelers can check in online via the “online check-in” feature on the airline’s website / mobile app (available 24 hours before flight time) or in person at the Alaska Air terminal at Reno-Tahoe International Airport RNO. International flights must check-in at least 1 hour before scheduled flight departure time and domestic flights must check-in at least 40 minutes prior to scheduled flight departure time.

Services for Special Assistance

Travelers on Alaska Airlines can request special assistance services when booking their tickets (with the assistance of a Travel Associate) via the airline’s “Fly for All” app or you can call 1-800-503-0101. There are alternatives in the facility to request special assistance on the day of travel, via onsite features at the Alaska Air Reno-Tahoe International Airport RNO terminal based on the unit provision of special assistance.

Wifi on Board

Most aircraft in the Alaska Air fleet are Wifi enabled, passengers may have the option to use either fast-streaming satellite Wifi or basic Wifi by purchasing Wifi packs (starting at $8.00 up to $24.99). Wifi packs may either be purchased via the airline’s website / mobile app or when the passengers are at the Alaska Airlines Reno-Tahoe International Airport RNO terminal whilst checking in.  

Reno-Tahoe International Airport RNO Car Rental 

You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You may ask the airline representatives at the Alaska Air terminal at Reno-Tahoe International Airport representative for directions. You will surely get assistance from them and comfortably reach your spot. 

Reno-Tahoe International Airport RNO Parking

There are multiple on-airport parking options available for every driving person to the airport; you can also find off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website. For guidance, you may ask an associate at the Alaska Airlines Reno-Tahoe International Airport RNO terminal or ask the airport representative. 

Services & Amenities at Reno-Tahoe International Airport RNO

Reno-Tahoe International Airport offers a wealth of services and amenities to enhance the airport journey experience for each traveler passing through.

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Shopping 
• Food & Beverage 
• Beauty & Spa 

At Alaska Airlines Reno-Tahoe International Airport RNO, staff at the airport and visible terminal crew can be approached for help with requests. 

Reno-Tahoe International Airport (RNO) Terminal Map and Guide

FAQs