Alaska Airlines PUW Terminal – Pullman-Moscow Regional Airport

All a traveler wishes is to have a relaxed and stress-free Air travel experience. To get that, you need to have all the information regarding your terminal, especially if you’re a traveler with Alaska Airlines PUW Terminal. Lastly, understanding the terminal location will allow you to get around appropriately without rushing and feeling frustrated. The layout of the terminal allows you to plan your arrival time so you have ample time for a thorough security check before your flight and potential time between arriving at your gate to get to your flight.  The Alaska Airlines PUW Terminal offers a multitude of services to facilitate your travel experiences, such as ATMs, currency exchange, cafés, and even business communities. 

Alaska Airlines PUW Airport Details

Alaska Airlines operates from Terminal 1 at PUW Pullman-Moscow Regional Airport. 

Services and facilities offered by Alaska Airlines PUW Terminal

At the airport Office of Alaska Airlines PUW Terminal, you can enjoy the following services/amenities:  

List of All Alaska Airlines Terminals.

Make a reservation

Passengers needing ticket booking assistance can work with staff at the Alaska Air Pullman-Moscow Regional Airport terminal. They are trained to create an itinerary that best matches all passenger’s specific needs for flights. Thereafter, ticket reservations can be made by travelers on their own via the airline website and mobile app. Visit Terminal 1 at PUW for flight booking and cancellations. 

Manage Your Booking

If needed, passengers traveling on Alaska Air Pullman-Moscow Regional Airport PUW terminal can request assistance from the team at the terminal. They are more than willing to assist you with booking changes or trip information and add or remove any related upgrades, amenities, and services. However, passengers have the option to manage their booking via the “Manage” section available through the Alaska Air mobile app or website on their own. 

What’s the Baggage Allowance

The baggage allowance depends on your flight class. Refer to the Alaska Airlines website to find out your free, excess, or checked baggage allowance. If you wish to purchase extra bags, you can do so on the official airline website,  on the Alaska Airlines mobile app, or check in at Pullman-Moscow Regional Airport. For more detailed information, there will also be Alaska Airlines staff at the Alaska Air terminal in Pullman-Moscow Regional Airport. You check all other bags that have not been checked in on-site. Detailed information can be found on your operating airline’s websites.

Policy for Refunds and Cancellations  

Refunds or cancellation requests associated with tickets purchased through a travel agent, travel agency. 3rd party travel site will not be processed at the Alaska Airline Pullman-Moscow Regional Airport. The request must meet the requirements established in the Alaska Air Cancellation Policy before any refund or cancellation conversions are processed.

Travel Services for Pet 

As long as proper documentation is submitted to the airline. Alaska Airlines will allow dogs as service animals to travel with their passengers onboard. The airline permits travelers with pets to bring them in passenger cabins and in the excess baggage. When traveling with a pet, you will be charged fees of $100 for each cabin travel with your pet, and $150 for your pet’s baggage (compartment) separately. At the Alaska Airlines Pullman-Moscow Regional Airport PUW terminal, you can conduct pet companion travel bookings or call 1-800-252-7522 to do so.

Baggage is lost, delayed, or damaged.

Airline representatives at the Alaska Pullman-Moscow Regional Airport PUW terminal should be notified at once regarding delayed lost or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours. Further details can be obtained about lost bags by calling the Central Baggage Service Office at 1-877-815-8253, from 6:00 A.M. and 10:00 P.M. (Pacific Standard Time). Reimbursements may be made and are subject to Alaska Airlines Baggage Policy. 

Registering Or Check-in 

Alaska Air travelers can check in online via the “online check-in” feature on the airline’s website / mobile app (available 24 hours before flight time) or in person at the Alaska Air terminal at Pullman-Moscow Regional Airport PUW. International flights must check-in at least 1 hour before scheduled flight departure time and domestic flights must check-in at least 40 minutes before scheduled flight departure time.

Services for Special Assistance

Travelers on Alaska Airlines can request special assistance services when booking their tickets, with the help of a Travel Associate. Via the airline’s “Fly for All” app and through the app or you can call 1-800-503-0101. There are alternatives in the facility to request special assistance on the day of travel, via onsite features at the Alaska Air Pullman-Moscow Regional Airport terminal based on the unit provision of special assistance.

Wifi on Board

Most aircraft in the Alaska Air fleet are Wifi enabled. Passengers may have the option to use either fast-streaming satellite Wifi or basic Wifi by purchasing Wifi packs (starting at $8.00 up to $24.99). Passengers can purchase Wifi packs when they are at the Alaska Airlines San Diego terminal during check-in or beforehand through the airline’s website or mobile app.

Pullman-Moscow Regional Airport Car Rental 

You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alaska Airlines has collaborated with Budget and Avis so that passengers can have peace of mind while traveling. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You may ask the airline representatives at the Alaska Air terminal at Pullman-Moscow Regional Airport or the airport representative for directions. You will surely get assistance from them and comfortably reach your spot. 

Pullman-Moscow Regional Airport Parking

There are multiple on-airport parking options available for every driving person to the airport; you can also find off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website. For guidance, you may ask an associate at the Alaska Airlines Pullman-Moscow Regional Airport terminal or ask the airport representative. 

Services & Amenities at Alaska Airlines PUW Terminal

Pullman-Moscow Regional Airport offers a wealth of services and amenities to enhance the airport journey experience for each traveler.

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Shopping 
• Food & Beverage 
• Beauty & Spa 

At Alaska Airlines PUW Terminal, you can make requests for help with the staff at the airport or the visible crew in the terminal. 

Pullman-Moscow Regional Airport Map (PUW) Terminal Map and Guide

FAQs