Alaska Airlines IND Terminal – Indianapolis International Airport

All a traveler wishes is to have a relaxed and stress-free Air travel experience. To get that, you need to have all the information regarding your terminal especially if you’re a traveler with Alaska Airlines IND Terminal. Lastly, understanding the terminal location will allow you to get around appropriately without rushing and feeling frustrated. The layout of the terminal allows you to plan your arrival time so you have ample time for a thorough security check before your flight and potential time between arriving at your gate to get to your flight.  The Alaska Airlines of Indianapolis International Airport terminal IND offers a multitude of services to facilitate your travel experience, such as ATMs, currency exchange, cafés, and even business communities. 

Alaska Airlines IND Indianapolis International Airport Details

Alaska Airlines operates from Concourse A and Concourse B at Indianapolis International Airport IND. 

Services and facilities offered by Alaska Airlines IND Terminal

At the airport Office of Alaska Airlines IND Terminal, you can enjoy the following services/amenities:

List of All Alaska Airlines Terminals

Make a reservation

Passengers needing ticket booking assistance can work with staff at the Alaska Air terminal office at Indianapolis International Airport  Airport. They are trained to create an itinerary that best matches all passenger’s specific needs for flights. Thereafter, ticket reservations can be made by travelers on their own via the airline website and mobile app. Visit Concourse A and Concourse B at IND for flight booking and cancellations. 

Manage Your Booking

If needed, passengers traveling on Alaska Air  Indianapolis International Airport IND terminal can request assistance from the team at the terminal. They are more than willing to assist you with booking changes or trip information and add or remove any related upgrades, amenities, and services. However, passengers have the option to manage their booking via the “Manage” section available through the Alaska Air mobile app or website on their own. 

What’s the Baggage Allowance

Any checked bag fees must be paid for separately on the airline’s website or mobile app or in-person during check-in at the airport, for example, at the Alaska Airlines designated terminal or on the airline’s website or app itself. Additionally, if flying on Alaska Airlines, flights 5000-5249 (operated by Qantas Airlines), 5526-5549 (Air Tahiti Nui), or 5700-5899 or 5900-5999 (operated by Qatar Airlines) bag policies may be different based on the operating majority carrier policy detailed by Alaska Airlines. For more detailed information, there will also be Alaska Airlines staff at the Alaska Air terminal in Indianapolis International Airport checking all other bags that are not checked in on-site, or you can find the detailed information on your operating airline websites. 

Policy for Refunds and Cancellations  

Refunds or cancellation requests associated with tickets purchased through a travel agent, travel agency, or 3rd party travel site will not be processed at the Alaska Airline Indianapolis International Airport IND Terminal. The request must first meet the requirements established in the Alaska Air Cancellation Policy before any refund or cancellation conversions are processed.

Travel Services for Pet 

Passengers can book pet travel services with Alaska Air, which is subject to Alaska Air’s Pet Policy and availability. Pet companion travel bookings can be conducted at the Alaska Airlines Indianapolis International Airport IND Airport terminal or you can call 1-800-252-7522. Small pets or animal companions can be carried in an approved kennel or carrier inside the passenger cabin with you, while large pets or animal companions must be transported, otherwise, in the aircraft’s hold.

Baggage that is lost, delayed, or damaged 

Airline representatives at the Alaska Indianapolis International Airport terminal IND should be notified at once regarding delayed lost or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours. You can obtain further details about lost bags by calling the Central Baggage Service Office at 1-877-815-8253 between 6:00 A.M. and 10:00 P.M. (Pacific Standard Time). Reimbursements may be made and are subject to Alaska Airlines Baggage Policy. 

Registering Or Check-in 

Alaska Air travelers can check in online via the “online check-in” feature on the airline’s website / mobile app (available 24 hours before flight time) or in person at the Alaska Air terminal at Indianapolis International Airport IND.  International flights must check-in at least 1 hour before scheduled flight departure time and domestic flights must check-in at least 40 minutes prior to scheduled flight departure time.

Services for Special Assistance

Travelers on Alaska Airlines can request special assistance services when booking their tickets. With the assistance of a Travel Associate) via the airline’s “Fly for All” app or you can call 1-800-503-0101. There are alternatives in the facility to request special assistance on the day of travel, via onsite features at the Alaska Air Indianapolis International Airport IND terminal based on the unit provision of special assistance.

Wifi on Board

Passengers can use fast-streaming satellite Wifi on most aircraft in the Alaska Air fleet. Or basic Wifi by purchasing Wifi packs (starting at $8.00). Passengers can purchase Wifi packs when they are at the Alaska Airlines Indianapolis International Airport terminal during check-in, through the airline’s website or mobile app. 

Indianapolis International Airport IND Airport Car Rental 

You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You may ask the airline representatives at the Alaska Air terminal at Indianapolis International Airport or the airport representative for directions. You will surely get assistance from them and comfortably reach your spot. 

Indianapolis International Airport IND Airport Parking

There are multiple on-airport parking options available for every driving person to the airport; you can also find off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website. For guidance, you may ask an associate at the Alaska Airlines Indianapolis International Airport IND terminal or ask the airport representative. 

Services & Amenities at Indianapolis International Airport IND  Airport

Indianapolis International Airport offers a wealth of services and amenities to enhance the airport journey experience for each traveler passing through.

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Shopping 
• Food & Beverage 
• Beauty & Spa 

At the Alaska Airlines IND terminal, staff and visible crew are approachable for help with requests.. 

Indianapolis International Airport (IND) Terminal Map and Guide

FAQs