Alaska Airlines EWR Terminal – Newark Liberty International Airport

A seamless and enjoyable experience is what air travel is intended to be. To ensure that, knowing your terminal and its services is very important, especially if you are an Alaska Airlines EWR Terminal traveler, arriving or departing from Newark Liberty International Airport. 

Learning about the terminal layout enables you to navigate appropriately avoiding last-minute scrambling and frustration. For example, knowing your terminal layout allows you to plan your arrival time accordingly so you have enough time to get through security and relax before your flight. Alaska Airlines of Newark Liberty International Airport EWR provides various services to enrich your travel, including ATMs, currency exchanges, cafés, and even business communities.

Comprehensive Information on Alaska Airlines EWR Terminal

Alaska Airlines operates from Terminal B at Newark Liberty International Airport EWR. 

Services offered by Alaska Airlines at Newark Liberty International Airport Terminal EWR

At the airport Office of Alaska Airlines EWR Terminal, you can enjoy the following services/amenities:  

Queries Handled at Alaska Airlines EWR Terminal

Make a reservation

Passengers needing ticket booking assistance can work with staff at the Alaska Air terminal office at Newark Liberty Airport. The travel agents create itineraries that cater to the specific flight needs of all passengers. Travelers can make ticket reservations directly on the airline website and mobile app after that. Visit Terminal B at EWR for flight booking and cancellations. 

Manage Your Booking

If needed, passengers traveling on Alaska Air  Newark Liberty EWR terminal can request assistance from the team at the terminal. They are far more than willing to assist you with booking changes or trip information and to add or remove any related upgrades, amenities, and services. However, passengers have the option to manage their booking via the “Manage” section available through the Alaska Air mobile app or website on their own. 

What’s the Baggage Allowance

Any checked bag fees must be paid for separately on the airline’s website or mobile app or in-person during check-in at the airport, for example, at the Alaska Airlines designated terminal or on the airline’s website or app itself. Additionally, if flying on Alaska Airlines, flights 5000-5249 (operated by Qantas Airlines), 5526-5549 (Air Tahiti Nui), or 5700-5899 or 5900-5999 (operated by Qatar Airlines) bag policies may be different based on the operating majority carrier policy detailed by Alaska Airlines. For more detailed information, there will also be Alaska Airlines staff at the Alaska Air terminal at Newark Liberty checking all other bags that are not checked in on-site, or you can find the detailed information on your operating airline websites. 

Policy for Refunds and Cancellations  

Refunds or cancellation requests associated with tickets purchased through a travel agent, travel agency, or 3rd party travel site will not be processed at the Alaska Airline Newark Liberty Terminal. Before any refund or cancellation conversions are processed, the request must meet the requirements established in the Alaska Air Cancellation Policy.

Travel Services for Pet 

Passengers can book pet travel services with Alaska Air, which is subject to Alaska Air’s Pet Policy and availability. At the Alaska Airlines EWR Terminal, you can conduct pet companion travel bookings or call 1-800-252-7522 to do so. Small pets or animal companions can be carried in an approved kennel or carrier inside the passenger cabin with you, while large pets or animal companions must be transported, otherwise, in the aircraft’s hold.

Baggage that is lost, delayed, or damaged 

Airline representatives at the Alaska Newark Liberty terminal should be notified at once regarding delayed lost or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours. You can obtain further details about lost bags by calling the Central Baggage Service Office at 1-877-815-8253 between 6:00 A.M. and 10:00 P.M. (Pacific Standard Time). Alaska Airlines may make and subject reimbursements to its Baggage Policy.

Registering Or Check-in 

Alaska Air travelers have the option to check in online via the “online check-in” feature on the airline’s website / mobile app (available 24 hours before flight time) or in person at the Alaska Air terminal at Newark Liberty EWR. International flights must check-in at least 1 hour before scheduled flight departure time and domestic flights must check-in at least 40 minutes prior to scheduled flight departure time. 

Services for Special Assistance

Alaska Airlines travelers will be able to request special assistance services at the time of the ticket being booked (with the assistance of a Travel Associate) via the airline’s “Fly for All” app and through the app or you can call 1-800-503-0101. There are alternatives in the facility to request special assistance on the day of travel, via onsite features at Alaska Air Newark Liberty terminal based on the unit provision of special assistance.

Wifi on Board

Passengers can use either fast-streaming satellite Wifi or basic Wifi (starting at $8.00)) on most aircraft in the Alaska Air fleet, as they are WiFi enabled. Passengers can purchase Wifi packs when they are at the Alaska Airlines Newark Liberty terminal during check-in, or they can buy them via the airline’s website or mobile app beforehand. 

Car Rental 

You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You may ask the airline representatives at the Alaska Air terminal at Newark Liberty or the airport representative for directions. You will surely get assistance from them and comfortably reach your spot. 

Airport Parking

For those who drive to the airport, there are numerous on-airport parking alternatives in addition to off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website. For guidance, you may ask an associate at the Alaska Airline Newark Liberty terminal or ask the airport representative. 

Services & Amenities at Newark Liberty International Airport

Newark Liberty International Airport offers many services and amenities to enhance each traveler’s airport journey experience.

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Shopping 
• Food & Beverage 
• Beauty & Spa 

At Alaska Airlines Newark Liberty EWR terminal, you can ask the airport staff or the visible crew for help.

Newark Liberty Airport (EWR) Terminal Map and Guide

Alaska Airlines EWR Terminal FAQs